Terms of Service

1. Introduction

Welcome to San Martian Produce LLC (“San Martian Produce”, “we”, “us”, or “our”). The following terms and conditions (the “Terms of Service” or “Terms”) govern your access to and use of our website and services, including any content, functionality, and services offered on or through our website (the “Services”).

2. Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

3. Changes to Terms of Service

We reserve the right to make changes to these Terms from time to time. Your continued use of our Services after any changes have been made to these Terms will be deemed to be acceptance of those changes.

4. Use of Services

You must be at least 18 years of age to use our Services. By using our Services, you represent and warrant that you are at least 18 years of age and that you have the legal capacity to enter into a binding contract.

5. Ordering

When you place an order with us, you are making an offer to purchase the products you have selected. We will send you an email to confirm that we have received your order. This confirmation email does not constitute acceptance of your offer to purchase products from us. We only accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product to you and send e-mail confirmation to you that we have dispatched the product to you.

6. Payment

We accept payment by credit card or PayPal. Payment must be received in full before any products will be dispatched.

7. Shipping

We will use commercially reasonable efforts to deliver products as soon as possible and within any time period indicated on the website. However, we will not be held liable for any delay or failure to deliver products within a specified time period.

8. Returns and Refunds

If you are not satisfied with your purchase, please contact us within 14 days of receiving your order to arrange a return or refund. All products must be returned in their original packaging and in a resalable condition. We will refund the cost of the product, but will not refund any shipping costs.

9. Product Information

We make every effort to ensure that all information on our website is accurate and up-to-date. However, we do not guarantee that the information on our website is error-free or complete.

10. Liability

To the fullest extent permitted by law, we will not be liable for any direct, indirect, special, incidental, or consequential damages arising out of or in connection with the use of our Services or products.

11. Governing Law

These Terms of Service and your use of our Services shall be governed by and construed in accordance with the laws of the United States.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at kaseylash@smproduce.com or (254)231-1111

Who Is SMP?

Left - Meet Kasey an individual with a passion for hydroponics and innovation. When not experimenting with new ideas, Kasey can be found indulging in their favorite video games. Their combination of creativity and technical skills make them a valuable asset in their hobbies and future endeavors.

Middle - Meet Morgan, a bibliophile with a love for adventure. With a record of 176 books read in a year, she spends her free time devouring her latest literary find. When not lost in a good book, Morgan is out exploring nature through hiking and swimming. Her love for the great outdoors is matched only by her passion for cooking, where she enjoys experimenting and creating innovative meals.

Right - Adrian is a tech-savvy individual who is always on the lookout for the latest advancements in technology. He is also an avid computer enthusiast, and enjoys tinkering with hardware and building custom systems. When he's not busy exploring the tech world, Adrian enjoys spending his free time playing video games and watching his favorite sports teams.

San Martian Produce LLC was founded on July 21st, 2021 with the mission to reduce food waste and improve supply chain sustainability. Our team recognized the growing problem of waste in the agricultural industry and wanted to do our part to address it.

We pride ourselves on providing our customers with the freshest and most flavorful produce possible. Produce is picked at the peak of ripeness, ensuring that it retains all its natural flavors and nutrients. Our facility is equipped with the latest home freeze-drying technology to ensure that our product receive optimal conditions to remove maximum moisture.

At San Martian Produce LLC, we are dedicated to reducing waste and improving the sustainability of the food supply chain. We believe that by working together, we can create a more sustainable future for all.

We aim to specialize in hydroponic farming, which allows us to grow high-quality produce using less water and fewer resources compared to traditional farming methods. When we start to grow we are committed to sourcing the best seeds and plant nutrients to ensure that our produce is not only good for the environment but also delicious and nutritious for our customers. We also strive to have all of our produce grown without the use of harmful pesticides and we are committed to using sustainable farming practices.

Thank you for choosing San Martian Produce LLC, and for supporting our mission to reduce waste and improve sustainability in the agricultural industry.